RETURN POLICY/DAMAGES

 

 

 

Thank you for shopping with us. Once purchase is made we do not accept returns on sale items

 

*Return methods and cost are the responsibility of the customer if pieces are received without any damage

 

*If there may be damages on receiving your pieces we recommend you get in touch with us with pictures and we will discuss on how best we can help. We assure you it will be the best decision taken

 

EXCHANGE

 

 We do not accept refunds while items have been shipped. We however accept exchange.

 

Note: Products purchased through our stockist can only accessed through their stores directly.  We are unable to assist in orders made on our stockist platforms

 

Contact:

For PR, enquiries and report on damages. Contact us at velmacrossland@gmail.com